电话营销系统的发展趋势
作者：admin 来源：本站 发布时间：2017-12-20 16:13:02
济南电话营销系统分为两种转接形式。
The Ji'nan telephone marketing system is divided into two types of transfer.
种“盲转”：当客户拨打企业热线号码进入系统，A座席人员接听，但客户需要找B座席，这时候，A座席可以通过话机按业务码：*8+B座席分机号+#，客户即可与B座席通话。
The first "blind": when customers call the hotline number into the enterprise system, A operators to answer, but the customer need to find B seats, at this time, A seats can be through the telephone set according to the business code: *8+B agent extension +#, customers can call agent and B.
第二种“征询转接”：当客户拨打企业热线号码进入系统，A座席人员接听，但客户需要找B座席，这时候，A座席可以通过话机按业务码：*7+B座席分机号+#，这时A座席与B座席通话，客户在系统中听等待音乐，当B座席同意接听客户电话，A座席挂断电话后，客户即可与B座席通话。
The second kind of "seek transfer": when customers call the hotline number of enterprises to enter the system, A seats to answer, but the customer need to find B seats, at this time, A seats can be through the telephone set according to the business code: *7+B agent extension +#, then A and B seats seats call, listen to the music for customers in the system, when the B seats to answer the telephone, A seats after hanging up the phone, the customer can call agent and B.
“盲转”与“征询转接”主要区别在于，当被转接的座席处于忙线状态，转接失败下，盲转，系统会直接挂断客户电话。征询转接，系统不会挂断客户电话，而是再次建立客户与座席之间的通话。
The main difference between "blind turn" and "inquiry transfer" is that when the transferred seat is busy, the system will directly hang up the customer phone when the transfer fails. Asking for transfer, the system will not hang up the customer's phone, but set up the call between the customer and the seat again.
我们会用优良的、贴切的服务，让顾客感受到亲情般的温暖，始终视顾客的如己如亲。我们会用自然优势打造产品的独特之处，从而给消费者带来享用产品时独特的心境。
We will use a good, appropriate service, let customers feel the warmth of family like, always look at the safety of customers as if they are friendly. We will use the natural advantage to create the unique features of the product, so as to give consumers the unique mood to enjoy the product.
The Ji'nan telephone marketing system is divided into two types of transfer.
种“盲转”：当客户拨打企业热线号码进入系统，A座席人员接听，但客户需要找B座席，这时候，A座席可以通过话机按业务码：*8+B座席分机号+#，客户即可与B座席通话。
The first "blind": when customers call the hotline number into the enterprise system, A operators to answer, but the customer need to find B seats, at this time, A seats can be through the telephone set according to the business code: *8+B agent extension +#, customers can call agent and B.
第二种“征询转接”：当客户拨打企业热线号码进入系统，A座席人员接听，但客户需要找B座席，这时候，A座席可以通过话机按业务码：*7+B座席分机号+#，这时A座席与B座席通话，客户在系统中听等待音乐，当B座席同意接听客户电话，A座席挂断电话后，客户即可与B座席通话。
The second kind of "seek transfer": when customers call the hotline number of enterprises to enter the system, A seats to answer, but the customer need to find B seats, at this time, A seats can be through the telephone set according to the business code: *7+B agent extension +#, then A and B seats seats call, listen to the music for customers in the system, when the B seats to answer the telephone, A seats after hanging up the phone, the customer can call agent and B.
“盲转”与“征询转接”主要区别在于，当被转接的座席处于忙线状态，转接失败下，盲转，系统会直接挂断客户电话。征询转接，系统不会挂断客户电话，而是再次建立客户与座席之间的通话。
The main difference between "blind turn" and "inquiry transfer" is that when the transferred seat is busy, the system will directly hang up the customer phone when the transfer fails. Asking for transfer, the system will not hang up the customer's phone, but set up the call between the customer and the seat again.
我们会用优良的、贴切的服务，让顾客感受到亲情般的温暖，始终视顾客的如己如亲。我们会用自然优势打造产品的独特之处，从而给消费者带来享用产品时独特的心境。
We will use a good, appropriate service, let customers feel the warmth of family like, always look at the safety of customers as if they are friendly. We will use the natural advantage to create the unique features of the product, so as to give consumers the unique mood to enjoy the product.
