电话营销中的流程管理
作者：admin 来源：本站 发布时间：2018-04-23 14:59:19
济南电话营销系统在呼叫中心的管理上，通常人们会把整个运营管理的策略拆分成战略管理、人力资源管理、流程管理、技术管理四个层次，事实程的穿越在这四个层次上是无处不见的。试想相同素质的新入职员工，经过不同培训流程培训出来后的效果肯定是不同的，因此无论是哪个方面都离不开有效的流程管理。
Ji'nan telephone marketing system in the management of the call center, usually people will divide the whole operation management strategy into four levels: strategic management, human resource management, process management, and technology management. In fact, the flow through the four levels are nowhere to be seen. Think of the same quality of the new employees, after different training process training, the effect is certainly different, so no matter which aspects are inseparable from the effective process management.
济南电话营销系统在某个电话营销项目开始前，由于忽略了对物流配送的重视，当销售量节节攀升的时候，却发现配送能力无法配合，以致不能在承诺时限内将货物送到客户手中。虽然后来采取了应急措施，但大量的客户投诉和退货仍然给整个项目的运营绩效带来了负面影响。因此一个运营的项目就必须在项目开始前制定周密的计划，将所有工作和面临的问题层层分解下去，以形成层的操作规范。
Before the start of a telephone marketing project, Ji'nan telephone marketing system ignored the attention to logistics distribution, when the sales volume climbed steadily, it found that the distribution ability could not cooperate so that the goods could not be delivered to the customers within the time limit of commitment. Although emergency measures were taken later, a large number of customer complaints and returns still had a negative impact on the operation performance of the whole project. As a result, a highly efficient project must make a thorough plan before the start of the project to break down all work and problems to form the lowest operational specifications.
一个电话营销流程在执行的时候可能会牵涉到若干个部门，而每一个部门都会介入到不同的流程当中。因此在设计这些跨部门的流程时，每个环节的输出成果将在很大程度上决定了流程的执行效果，这个输出成果包括时限和输出记录。
A telephone marketing process may involve several departments when executing, and each department will intervene in different processes. Therefore, when designing these cross sectoral processes, the output results of each link will largely determine the execution effect of the process, which includes time limits and output records.
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If you are interested in our products or have any questions, you can leave a message directly to us or contact us directly. We will contact you in time for the first time after receiving your information.
Ji'nan telephone marketing system in the management of the call center, usually people will divide the whole operation management strategy into four levels: strategic management, human resource management, process management, and technology management. In fact, the flow through the four levels are nowhere to be seen. Think of the same quality of the new employees, after different training process training, the effect is certainly different, so no matter which aspects are inseparable from the effective process management.
济南电话营销系统在某个电话营销项目开始前，由于忽略了对物流配送的重视，当销售量节节攀升的时候，却发现配送能力无法配合，以致不能在承诺时限内将货物送到客户手中。虽然后来采取了应急措施，但大量的客户投诉和退货仍然给整个项目的运营绩效带来了负面影响。因此一个运营的项目就必须在项目开始前制定周密的计划，将所有工作和面临的问题层层分解下去，以形成层的操作规范。
Before the start of a telephone marketing project, Ji'nan telephone marketing system ignored the attention to logistics distribution, when the sales volume climbed steadily, it found that the distribution ability could not cooperate so that the goods could not be delivered to the customers within the time limit of commitment. Although emergency measures were taken later, a large number of customer complaints and returns still had a negative impact on the operation performance of the whole project. As a result, a highly efficient project must make a thorough plan before the start of the project to break down all work and problems to form the lowest operational specifications.
一个电话营销流程在执行的时候可能会牵涉到若干个部门，而每一个部门都会介入到不同的流程当中。因此在设计这些跨部门的流程时，每个环节的输出成果将在很大程度上决定了流程的执行效果，这个输出成果包括时限和输出记录。
A telephone marketing process may involve several departments when executing, and each department will intervene in different processes. Therefore, when designing these cross sectoral processes, the output results of each link will largely determine the execution effect of the process, which includes time limits and output records.
您如果对我们的产品感兴趣或者有任何的疑问，您可以直接给我们留言或直接与我们联络，我们将在收到您的信息后，会时间及时与您联络。
If you are interested in our products or have any questions, you can leave a message directly to us or contact us directly. We will contact you in time for the first time after receiving your information.
