电话交换机常见故障处理方法
作者：admin 来源：本站 发布时间：2017-06-23 10:32:18
一、有拨号音无响铃
One, dial tone, no bell
1、分机设置转移
1, extension settings transfer
2、分机振铃开关关闭
2 、 extension ringing switch off
3、分机未挂好
3, the extension is not hung
4、话机振铃部分故障处理:1、取消此功能，摘机即可 2、检查振铃开关，将其拨“ON” 3、重新将话机挂机4、更换一部好的话机
4, the phone ringing fault: 1, cancel this function, you can check off hook 2, ringing switch, the dial to "ON" 3, 4, hang up the telephone to replace a good phone
二、无拨号音无响铃
Two, no dial tone, no bell
1、开关没有弹起 2、线路中断 3、水晶头接触不良 4、没有电源供给主机 5、外线故障 6、主机不工作处理方法：1、调整叉簧开关2、重新接好3、重新压接水晶头4、检查主机电源开关是否关闭，电源插头是否松动，保险管是否熔断，重新接好5、检查外线是否断了，重新接好 6、将主机电源关闭一分钟，再开机
1, switch 2, no pop-up line break 3, crystal head 4, no contact power supply 5, 6, the host host does not work outside fault processing method: 1, adjust switch 2, reset 3, re pressed crystal head 4, check the host power switch is closed, the plug is loose insurance, whether tube fuse, reset 5, check whether line broken, rejoin 6, will host power off for a minute, and then boot
三、无拨号音有响铃
Three, no dial tone, there is a bell
1、话机手柄线断
1 、 the handle of the telephone is disconnected
2、话机手柄的水晶头接触不良
2, the phone handle crystal head contact is not good
3、编程错误处理方法：1、更换手柄线 2、重新压接水晶头 3、纠正编程，把未接外线的外线端口设置为不连接
3, programming error processing methods: 1, change the handle line 2, re crimping crystal head 3, correct programming, the external line is not set outside the line is not connected
四、噪音大
Four, loud noise
1、外线接触不良
1 、 bad contact on exterior line
2、线路陈旧，阻抗增大 3、话机故障处理方法：1、重新接好 2、更换线路3、换一部好的话机五故障：提机就断线原因：1、电脑话务员噪音太大2、话机水晶头松动3、话机手柄水晶头松动处理方法：1、重录电脑话务员2、重新压接水晶头3、重新压接水晶头
2, the old line, impedance increases 3 telephone fault handling method: 1, to pick 2, line 3, replace a good phone five fault: machine breakage reasons: 1, computer operator too much noise 2, telephone handset, crystal head loose 3 crystal head loose processing method: 1 2, re recorded a computer operator and re crimping head 3, re pressed crystal crystal head
我们一直以质量，顾客上，作为我们的服务宗旨，尽我们的努力来为您提供满意的服务，我们真诚的欢迎您来本公司视察，选购，希望我们有良好的合作机会，共同创造双赢的局面!
We have been to quality first, customer first, as our service tenet, try our best to provide you with satisfactory service, we sincerely welcome you to visit the company, to purchase, I hope we have a good opportunity to work together to create a win-win situation!
One, dial tone, no bell
1、分机设置转移
1, extension settings transfer
2、分机振铃开关关闭
2 、 extension ringing switch off
3、分机未挂好
3, the extension is not hung
4、话机振铃部分故障处理:1、取消此功能，摘机即可 2、检查振铃开关，将其拨“ON” 3、重新将话机挂机4、更换一部好的话机
4, the phone ringing fault: 1, cancel this function, you can check off hook 2, ringing switch, the dial to "ON" 3, 4, hang up the telephone to replace a good phone
二、无拨号音无响铃
Two, no dial tone, no bell
1、开关没有弹起 2、线路中断 3、水晶头接触不良 4、没有电源供给主机 5、外线故障 6、主机不工作处理方法：1、调整叉簧开关2、重新接好3、重新压接水晶头4、检查主机电源开关是否关闭，电源插头是否松动，保险管是否熔断，重新接好5、检查外线是否断了，重新接好 6、将主机电源关闭一分钟，再开机
1, switch 2, no pop-up line break 3, crystal head 4, no contact power supply 5, 6, the host host does not work outside fault processing method: 1, adjust switch 2, reset 3, re pressed crystal head 4, check the host power switch is closed, the plug is loose insurance, whether tube fuse, reset 5, check whether line broken, rejoin 6, will host power off for a minute, and then boot
三、无拨号音有响铃
Three, no dial tone, there is a bell
1、话机手柄线断
1 、 the handle of the telephone is disconnected
2、话机手柄的水晶头接触不良
2, the phone handle crystal head contact is not good
3、编程错误处理方法：1、更换手柄线 2、重新压接水晶头 3、纠正编程，把未接外线的外线端口设置为不连接
3, programming error processing methods: 1, change the handle line 2, re crimping crystal head 3, correct programming, the external line is not set outside the line is not connected
四、噪音大
Four, loud noise
1、外线接触不良
1 、 bad contact on exterior line
2、线路陈旧，阻抗增大 3、话机故障处理方法：1、重新接好 2、更换线路3、换一部好的话机五故障：提机就断线原因：1、电脑话务员噪音太大2、话机水晶头松动3、话机手柄水晶头松动处理方法：1、重录电脑话务员2、重新压接水晶头3、重新压接水晶头
2, the old line, impedance increases 3 telephone fault handling method: 1, to pick 2, line 3, replace a good phone five fault: machine breakage reasons: 1, computer operator too much noise 2, telephone handset, crystal head loose 3 crystal head loose processing method: 1 2, re recorded a computer operator and re crimping head 3, re pressed crystal crystal head
我们一直以质量，顾客上，作为我们的服务宗旨，尽我们的努力来为您提供满意的服务，我们真诚的欢迎您来本公司视察，选购，希望我们有良好的合作机会，共同创造双赢的局面!
We have been to quality first, customer first, as our service tenet, try our best to provide you with satisfactory service, we sincerely welcome you to visit the company, to purchase, I hope we have a good opportunity to work together to create a win-win situation!
