客户管理系统有哪些作用?
作者：admin 来源：本站 发布时间：2017-08-30 10:38:54
客户管理系统在市场营销过程中，可有效帮助市场人员分析现有的目标客户群体，如主要客户群体集中在哪个行业、哪个职业、哪个年龄层次、哪个地域等等，从而帮助市场人员进行精确的市场投放。
Customer management system in the marketing process, can help marketers effective analysis of the existing target customer groups, such as the main customer groups in which industry, which, which age level, occupation which regions and so on, to help the market to make accurate market personnel.
客户服务主要是用于快速及时的获得问题客户的信息及客户历史问题记录等，这样可以有针对性并且的为客户问题，提高客户满意度，提升企业形象。客户管理系统主要功能包括客户反馈、方案、满意度调查等功能。应用客户反馈中的自动升级功能，可让管理者时间得到超期未的客户请求，方案功能使全公司所有员工都可以立刻提交给客户为满意的答案，缩短客户服务人员的响应时间，对提高客户服务水平也起到了很好的作用。
Customer service is mainly used to timely obtain customer information and customer history records, it can be targeted and efficient for customers to solve problems, improve customer satisfaction, enhance the corporate image. The main functions of customer management system include customer feedback, solutions, satisfaction surveys, and other functions. The application of customer feedback in automatic upgrade function, can make managers first time overdue outstanding customer request, the solution allows all employees across the company can be immediately submitted to the customer the most satisfactory answer, shorten the response time of the customer service personnel, to improve the level of customer service has played a very good effect.
销售是客户管理系统中的主要组成部分，主要包括潜在客户、客户、联系人、业务机会、订单、回款单、报表统计图等模块。业务员通过记录沟通内容、建立日程安间，而大额业务提醒、销售漏斗分析、业绩指标统计、业务阶段划分等功能又可以有效帮助管理人员提高整个公司的成单率、缩短销售周期，从而实现效益的业务增长。
Sales are the main components of the customer management system, which mainly include potential customers, customers, contacts, business opportunities, orders, cash orders, statements, statistical charts and other modules. The clerk by recording the content of communication, the establishment of an agenda, and a large volume of business, to remind the sales funnel analysis, performance index statistics, business stage division and can improve the function of the whole company into a single rate, shorten the sales cycle to help managers effectively, so as to achieve the maximum benefit of business growth.
我们一直来都争取为客户提供更的服务，有广大客户的信任与支持，我们才会做得更好，走的更远，为客户们送去理想的产品，期待与您携手共创美好未来！
We always strive to provide more perfect service for customers, have the trust and support of our customers, we will do better, go farther, for customers to send the ideal products, look forward to working with you to create a better future!
Customer management system in the marketing process, can help marketers effective analysis of the existing target customer groups, such as the main customer groups in which industry, which, which age level, occupation which regions and so on, to help the market to make accurate market personnel.
客户服务主要是用于快速及时的获得问题客户的信息及客户历史问题记录等，这样可以有针对性并且的为客户问题，提高客户满意度，提升企业形象。客户管理系统主要功能包括客户反馈、方案、满意度调查等功能。应用客户反馈中的自动升级功能，可让管理者时间得到超期未的客户请求，方案功能使全公司所有员工都可以立刻提交给客户为满意的答案，缩短客户服务人员的响应时间，对提高客户服务水平也起到了很好的作用。
Customer service is mainly used to timely obtain customer information and customer history records, it can be targeted and efficient for customers to solve problems, improve customer satisfaction, enhance the corporate image. The main functions of customer management system include customer feedback, solutions, satisfaction surveys, and other functions. The application of customer feedback in automatic upgrade function, can make managers first time overdue outstanding customer request, the solution allows all employees across the company can be immediately submitted to the customer the most satisfactory answer, shorten the response time of the customer service personnel, to improve the level of customer service has played a very good effect.
销售是客户管理系统中的主要组成部分，主要包括潜在客户、客户、联系人、业务机会、订单、回款单、报表统计图等模块。业务员通过记录沟通内容、建立日程安间，而大额业务提醒、销售漏斗分析、业绩指标统计、业务阶段划分等功能又可以有效帮助管理人员提高整个公司的成单率、缩短销售周期，从而实现效益的业务增长。
Sales are the main components of the customer management system, which mainly include potential customers, customers, contacts, business opportunities, orders, cash orders, statements, statistical charts and other modules. The clerk by recording the content of communication, the establishment of an agenda, and a large volume of business, to remind the sales funnel analysis, performance index statistics, business stage division and can improve the function of the whole company into a single rate, shorten the sales cycle to help managers effectively, so as to achieve the maximum benefit of business growth.
我们一直来都争取为客户提供更的服务，有广大客户的信任与支持，我们才会做得更好，走的更远，为客户们送去理想的产品，期待与您携手共创美好未来！
We always strive to provide more perfect service for customers, have the trust and support of our customers, we will do better, go farther, for customers to send the ideal products, look forward to working with you to create a better future!
