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企业如何选择CRM系统

作者:admin 来源:本站 发布时间:2017-12-15 15:10:55
CRM系统已然成为时下为常见的方式,在以往企业只需要将产品不断完善即可获得众多的客户群体,但是如今是客户为的时代,因此客户的地位更加重要,那么一款如此重要的商业软件,企业如何选择CRM系统?
The CRM system has become nowadays the most common way in the past, enterprises only need to continuously improve products can get many customers, but now is the customer is king of the times, so the customer more important position, so a so important commercial software, how to choose the CRM system of the enterprise?
1、选择操作“傻瓜式”的CRM系统
1. Select the "fool" CRM system
企业在挑选CRM系统容易忽略的问题就是CRM系统的操作问题,很多企业在正式购买引进CRM系统之后才发现,员工使用起来非常的困难,那么又需要花费更多的时间和精力培训员工如何使用CRM系统,并且公司每一个新来的员工都需要培训,那么无形当中就给企业增加许多的成本。
The operation of enterprises in the selection of the most neglected problem in CRM system is the CRM system, many enterprises found in the purchase after the formal introduction of CRM systems, the use of staff is very difficult, so it needs to spend more time and energy on training employees how to use the CRM system, and every new employee training needs then, invisible to the enterprise to increase the number of cost.
2、选择能够集成各种软件的CRM系统
2, select CRM systems that can integrate various kinds of software
CRM系统的引进或许只能够为企业单方面的问题,在其他方面的问题上面,企业可能会运用到其他的商业软件,因此CRM系统的集成性、兼容性非常的重要,如果做不到这一点,那么就会让不同的软件互相独立,也就无法发挥出这些软件的用处。
The introduction of CRM systems may only be able to help enterprises solve the problem unilaterally, on other issues, enterprises may apply to other commercial software, so the integration and compatibility of CRM system is very important, if you can not do this, it will make different software independent of each other, will not be able to play the use of these software.
3、选择能够实现移动办公的CRM系统
3, select the CRM system that can realize mobile office
CRM系统常用的部门无疑就是业务部门,而对于业务人员而言,外出办公拜访客户是常有的事情,因此选择一款能过实现移动办公的CRM系统是非常关键的,实现业务人员随时随地办公,提供工作的效率与质量。
Department of the most commonly used CRM system is undoubtedly the business sector, and for business personnel, out of office is a common thing to visit customers, so the choice of a CRM system to realize the mobile office is the key to achieve the business office staff, whenever and wherever possible to provide the efficient and quality of work.
我们会用优良的、贴切的服务,让顾客感受到亲情般的温暖,始终视顾客的如己如亲。我们会用自然优势打造产品的独特之处,从而给消费者带来享用产品时独特的心境。
We will use a good, appropriate service, let customers feel the warmth of family like, always look at the safety of customers as if they are friendly. We will use the natural advantage to create the unique features of the product, so as to give consumers the unique mood to enjoy the product.

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